ABOUT THE COURSE
A RECEPTIONIST IS THE FIRST POINT OF CONTACT FOR AN ORGANIZATION, RESPONSIBLE FOR PROVIDING EXCELLENT CUSTOMER SERVICE AND MANAGING COMMUNICATION.
Greet and welcome visitors, creating a positive initial impression.
Answer calls, redirect them, and take messages as needed.
Schedule appointments and maintain calendars.
Register and manage visitor sign-ins, ensuring security.
Assist with administrative tasks and document organization.
Keep the reception area tidy and well-stocked.
Handle incoming and outgoing mail and packages.
Prioritize tasks and resolve minor issues.
Operate office equipment and basic software.