RECEPTIONIST

A RECEPTIONIST IS THE FIRST POINT OF CONTACT FOR AN ORGANIZATION, RESPONSIBLE FOR PROVIDING EXCELLENT CUSTOMER SERVICE AND MANAGING COMMUNICATION.

RESPONSIBILITIES:

• Greet and welcome visitors, creating a positive initial impression.

• Answer calls, redirect them, and take messages as needed.

• Schedule appointments and maintain calendars.

• Register and manage visitor sign-ins, ensuring security.

• Assist with administrative tasks and document organization.

• Keep the reception area tidy and well-stocked.

• Handle incoming and outgoing mail and packages.

• Prioritize tasks and resolve minor issues.

• Operate office equipment and basic software.